Detailed Instruction for Online Submission of Application for Verification of Eligibility for Permanent Identity Card

First time users may take 5 - 10 minutes to complete this application online. Please read the following notes before you start the application:
A. Important Notice

1.	Applicants must be staying in Hong Kong legally when submitting applications. If you are not physically present in Hong Kong when you apply, your application will not be processed and will be treated as closed.
2.	Normally, the Immigration Department will take six weeks to process applications if all of the supporting documents provided are in order. Further time may be required depending on the complexity of the application, and the number of the applications received at the same time.
B. Documentary Requirement

Before starting the online application submission, please prepare supporting documents as follows −
1.	Read the Notes for Guidance (ROP145A) before completing the application form
2.	You will need to submit the following supporting documents in the acceptable file format. (Subject to the assessment of the application, you may be required to provide additional information and documents to support your application.)
If the applicant is a Hong Kong smart identity card holder, please submit a copy of his/her Hong Kong smart identity card.
If the applicant is not a Hong Kong smart identity card holder, please submit a copy of his/her travel document and a copy of his/her birth certificate (if any).
C. Steps for online application submission

1.	Specify if the applicant is in Hong Kong
2.	Read and agree to the declaration
3.	Input personal information
4.	Fill in application form
5.	Attach supporting documents
6.	Re-confirm Furnished Documents and Submit Application
7.	Acknowledgement
If you need technical assistance in using this service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am to 11 pm (Hong Kong Time) daily.